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    • CallTrackingMetrics
      https://my.calltrackingmetrics.com › call-center
      About our ads

      Elevate Your Call Center | Tag and Score Leads

      SponsoredMeet the Modern Call Center. Reduce Costs & Improve Agent Performance. Built to Scale. Measure Customer Sentiment and Unlock Insights with Automated Conversation Analytics.

      Lead Scoring & Routing · Cloud-Based · Omnichannel · Speech Analytics

      Service catalog: Customize Call Queues, Smart Routing, Call Management
      Inbound Call Tracking Leader – G2
    • salesforce.com
      https://www.salesforce.com › Service
      About our ads

      Data Analytics for Call Center | Call Center Voice Analytics

      SponsoredEnable service leaders to visualize inbounds by support volume and track critical KPIs. Get a real-time, holistic view of contact center performance across all channels.

      Built on Einstein 1 · Reimagine Service · Higher CSAT · Lower Support Costs