"This is now the third time they have had my work truck- I cannot work without it as it is our only truck and I need it! The first time, they had the truck for 4 days and couldn't find the issue I clearly mentioned, so I pick the truck up and of course it breaks down within 10 miles of driving, so I limp it back to the shop, tell them what I think the calipers are locked up or sticking and he insists they are free they just checked them. Well they ended up calling my boss back to say oh yeah that's the problem. So they replace the front calipers and pads for $1000+ after having the truck for another few days. Not sure why the rotors weren't replaced as they've been very hot on several occasions now. I pick the truck up and it drives fine for about 2-3 weeks. Monday December first the brakes lock up again for a third time, now here I am a week later and my truck still is not fixed. I have missed over 10 days of work and lost thousands of dollars due to this dealership. And I still don't have my truck!!!!!"
Ricart Ford Sales
2.5
76
4255 S Hamilton Rd, Groveport
CLOSE · 10:00 - 20:00 · +1 614-836-6260
"The person we dealt with was Nathan Shirkey, he was amazing. He managed to get the part we needed which I am told was not easy to find. Our truck was done in record time. We were visiting family in the area and had car problems. I can't say enough good things about this service department employee and the team. Thank you\n\n\nJackie and Bruce Fortune\nWoodbridge, Va."
Krieger Ford
2.5
79
1800 Morse Rd, Columbus
CLOSE · 09:00 - 19:00 · +1 614-888-3320
"My review of Krieger Ford. In the beginning of the puchase all things went really smooth with (Shannon) the car salesman until it wasn't. These last 30 days of the purchase has been one cost after the next. The week after purchase tried getting the car back in due to codes coming up and oil leaking on top of the engine. I tried reaching out to Shannon with no response. Called service to get an appointment, we'll needless to say that didn't go well either. The person who initially took the call for the appointment, actually hadn't made the appointment. I called back and spoke to Luke, he said to me I needed to speak to the sales person due to i had just purchased the vehicle. I explained to Luke I had been trying to reach Shannon to no avail. Per Luke, "leave him a message" I did no response from Shannon. So after all the back and forth with needing to tent a car, Dottie called me with a date to drop off and pick up for service and rental November 10th 2025. My service appt was Nov 17th, 2025. So during the diagnostic the car needed a brake vaccum pump, coils in cylinder,stabilizer links,wkement gasket, rear brakes. After getting the vehicle back on Nov 19 2025, the car broke down Nov 22nd 2025 with a coolant leak, transmission issues altogether after spending 1200 at Krieger Ford with diagnostic another 4500 elsewhere due horrible service. I honestly feel like I have purchased a vehicle from a buy here pay here. At a buy here pay here I could possibly drive at least 6 months AS IS before dumping 5000 dollars in. I'm very frustrated. If I could return this car I would have after the customer service and service department. Thanks"
Byers Ford
2.5
50
1101 Columbus Pike, Delaware
CLOSE · 09:00 - 17:00 · +1 740-837-4280
"Typical slimy dealership and salesman. After negotiating a price that I was happy with and making plans to drive out and purchase the truck, the salesman (Nick) informed me that their "out the door" price actually included $5k of my downpayment. So now instead of $52k, I was actually paying $57k. But technically since I make the downpayment before I walk out the door, then it counts toward their "out the door" price I guess? That's a slimball dishonest way to do business and I have never had another dealership do that to me. \n\nAnyways, when I responded and said that I would only do the "out the door" price that I originally thought I was getting, the salesman told me "Yeah, i dont have $5,000 to give you bud." So I went to a different dealership and got a nicer truck for a better price. I don't think their prices are that bad, just be careful that they dont screw you over with their sales tactics."
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