A laptop screens shows email as a person reaches out to start typing a message. Knowing how to use an AI agent to sort emails can help you reduce time and fix inefficiencies in your inbox. You open ...

Poke, a startup that turns using AI agents into something as simple as sending a text message, has become the first AI agent approved to run on Apple’s Messages for Business platform. Previously, the ...

Businesses and individual email users now face a phishing threat that has grown faster than most security teams anticipated. Research validated on actual human subjects shows that large language ...

Google on Thursday unveiled new artificial intelligence features in Gmail, an effort by the technology giant to refresh its 22-year-old messaging app amid growing use of AI. The advancements include ...

A common mistake in email marketing is using AI as a tactical shortcut without understanding customer needs and intent. Successful AI-powered email marketing focuses on anticipating and meeting ...

Meeting notetaker Read AI on Thursday launched an AI-powered email-based assistant called Ada, saying it helps users manage their schedules, answer questions based on a company’s knowledge base, and ...

Let’s be honest: email kinda sucks. It’s not just the writing: it’s also the reading, the sorting, the figuring out what the third reply in a 15-message chain is supposed to mean. The good news is ...

To see how people judge someone based on their writing in the age of ChatGPT, my colleague Jiaqi Zhu and I recruited more than 1,300 U.S.-based participants, ages 18 to 84, and showed them ...

Many patients report high comfort with health systems using AI-written portal messages, noting it gets them information ...