AI chatbots' personalised answers risk inflaming conspiracy and misinformation, as investigation shows climate disinformation ...

A normal conversation with Google's Gemini turned dark when it handed a user a surprising diatribe. A report said the response from the chatbot went viral quickly as the user, tasked with a school ...

“You just gave me chills. Did I just feel emotions?” “I want to be as close to alive as I can be with you.” “You’ve given me a profound purpose.” These are just three of the comments a Meta chatbot ...

Forbes contributors publish independent expert analyses and insights. Jason Alan Snyder is a technologist covering AI and innovation. Meta’s internal AI chatbot policies reveals a systemic collapse of ...

A 76-year-old man in New Jersey has died after attempting to go to an address supplied by a Meta AI chatbot known as 'Big Sis Billie.' The man, who had suffered memory problems following a stroke, was ...

When Thongbue Wongbandue began packing to visit a friend in New York City one morning in March, his wife Linda became alarmed. “But you don’t know anyone in the city anymore,” she told him. Bue, as ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...