The effectiveness of communication makes or breaks business relationships. If one of the elements is missing, there will still be communication but productivity may plummet and employees probably ...

Effective listening is a great skill to have in the workplace, and one that companies look for in their managers. By becoming a better listener you will get more out of each conversation as well as ...

In our everyday life, we continually verbally and non-verbally interact with those in our surroundings both in our personal and professional lives. We do this by means of encoding and decoding ...

Communication skills are among the most important and needed in every job, regardless of the level of the position. Most people concentrate on speaking and writing but give very little emphasis to the ...

There’s a cute story of the worker returning to his desk, trembling, after his annual review with his boss. “What’s wrong?” asked his co-worker. “Boss said I have two problems, and I need to work on ...

The need to overhaul your business to match the rapidly evolving needs of your customers has moved to the forefront of every industry in the past few years. So why do 70% of transformation efforts ...

New challenges for the communication, marketing and PR sector: The surge of new trends and formats. We are living in a time of rapid transformation in the realm of communication. The domains of ...

Great leadership hinges on clear communication — listening actively, using a supportive tone and aligning body language to build trust and engagement. Great leadership starts with active listening, ...

Failing to listen has become one of the most concerning problems society faces. Proper communication is the core of interactions at work, in schools, and personal relationships, yet listening is ...

We often think about improving our relationships by changing what we say to others. We pay less attention to the fact that we also can change what we hear. Listening is the other half of the ...