Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that customer experience now wins the job SAN DIEGO, Dec. 15, 2025 /PRNewswire/ -- ...

NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

Are we ready to trust in AI to power the future of customer communications? Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

Three studies examine how consumers, enterprises, and marketers are changing communication expectations in a hybrid print and digital world. FAIRFIELD, N.J., Dec. 9, 2025 /PRNewswire-PRWeb/ -- ...

Teams across the org need to work together to make customer communication efficient and effective. In this VB Spotlight event, learn how to manage and coordinate customer comms from every department ...

From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...