Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways ...

Small companies use customer satisfaction ratios or scores to track the performance of their customer service departments. They often incorporate scores of competitors to better gauge their customer ...

While JetBlue may be The Wall Street Journal's lowest ranking airline, it's the top pick among customers, according to a new study.

AMVital, a turmeric-based natural skincare brand formulated for melanin-rich skin, today announced results from a three-year customer review study analyzing 13,134 verified reviews across Shopify, ...

TROY, Mich.: 26 Oct. 2023 — Long repair shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days in 2023, up 6.2 days from 2022 and more ...

Americans' satisfaction with companies is showing signs of declining in 2024 after riding a high when the economy rebounded following the coronavirus pandemic. Customer satisfaction dipped 0.1% in the ...

In today's super-competitive global marketplace, where anyone with a laptop, a few dollars, and an idea can start a business, ...

TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of 1 to 5 ...

Bareilly airport ranked seventh nationwide, Ayodhya airport enters top-10 list for the first time in customer satisfaction ...

At its core, customer relationship management (CRM) is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. A ...