Chatbots have become places where children ‘talk about violence, explore romantic or sexual role-play, and seek advice when ...

On X, sexual harassment and perhaps even child abuse are the latest memes.

Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...

Responding to scammers' emails and text messages typically has been the fodder of threat researchers, YouTube stunts, and even comedians. Yet one experiment using conversational AI to answer spam ...

In a new study, many people doubted or abandoned false beliefs after a short conversation with the DebunkBot. By Teddy Rosenbluth Shortly after generative artificial intelligence hit the mainstream, ...

Welcome to CISO Corner, Dark Reading's weekly digest of articles tailored specifically to security operations readers and security leaders. Every week, we offer articles gleaned from across our news ...

In a warning to global carriers adopting AI for customer service platforms, Air Canada lost a small claims court case against a grieving passenger when it tried and failed to disavow its AI-powered ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

Millions are turning to chatbots for guidance from on high. Millions are turning to chatbots for guidance from on high. Nolan Pelletier Supported by Millions of people are turning to chatbots to ...