A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more value ...

Birdzi launches Journey, the company’s latest solution that empowers regional and national grocers to drive personalization ...

Due to the ongoing fallout from the pandemic, 2020 has been one of the most challenging years for businesses affected by consumer behaviour and buying habits. The UK is now officially in recession and ...

To play is human. It’s how toddlers experience and learn about the world they just entered. It’s also how we as adults rewire our brains and learn new things most effectively. In a world in which ...

Data is now the engine that drives almost every successful marketing strategy and campaign. Recognizing the power of data, marketers today are looking for ways to capture reliable insights that can ...

Manu Mathew is CEO & Cofounder of Cohora, a platform that helps brands drive customer growth, retention and advocacy through engagement. In an era where digital experiences shape every brand ...

In today's fast-paced world, QSRs have become a staple for many consumers seeking convenient and affordable meals. To foster customer loyalty and drive repeat business, these restaurants have ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration ...

Summer causes unpredictable customer traffic, with some days seeing a surge in diners seeking refreshing meals, while others experience slower foot traffic due to vacations and changes in routines.

Aspects like hyper localisation and hyper personalisation would drive customer engagement in an increasingly digitally-connected world, according to a report by Airtel. Airtel Business, the enterprise ...

Salesforce (NYSE: CRM), the world's #1 AI CRM, announced today that Novartis (NYSE: NVS), a leading global innovative medicines company, has selected Salesforce's Agentforce Life Sciences for Customer ...

Vietnam’s Techcombank is on track to generate more than $50m in incremental revenue this year from its data and analytics initiatives, thanks to its unified data platform that is reshaping how it ...