Practically every company conducts an annual employee engagement survey. But Leadership IQ's research shows that only 22% of companies are getting good results from their employee engagement surveys; ...

For over two decades, businesses have chased the elusive goal of improving employee engagement, yet the results have been lackluster. Gallup data shows U.S. engagement languishing at 31%, virtually ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. You’re probably familiar with surveys that ask you to rate yourself on a scale ...

Effective customer surveys share some common traits: they're clear, concise, focussed and more. There’s an art to creating effective customer satisfaction surveys — too long and few customers will ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. (Related post: On a scale from 1 to 10, how much do the numbers used in survey ...