The transformation in automotive retail shows what’s possible in B2B when AI moves from supporting decisions to making them ...

New research finds that succession planning is a top pain point, followed closely by leadership pipeline development.

The ups and downs of the last few years have been a lesson on the importance of contingency planning across all industries, particularly legal. Businesses have had to pivot and rethink staffing to ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

Skilled nursing facilities work incredibly hard to deliver high-quality care, yet many still lose out on reimbursement opportunities simply because the ...

AI is evolving from reactive tools into proactive, autonomous systems. Agentic AI represents this leap—enabling AI agents to reason, plan, and execute tasks independently. These systems go beyond ...

Businesses no longer wait for problems to grow unmanageable. Instead, they focus on preventing issues before they arise. Reactive IT management often results in downtime, lost productivity, and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Deep learning (DL) is an advanced subset of machine learning (ML), which is behind some of ...

Proactive threat hunting has transformed the cybersecurity focus from reacting to alerts to anticipating and preventing threats. Traditional threat hunting methods often overwhelm analysts with ...

We talk a lot about patient safety in the health care field, and for good reason. The real-world consequences of getting it wrong can be devastating for patients and their families. For me, patient ...