Class Intercom today unveiled a new brand identity that reflects the company's evolution from a school social media management platform into an integrated, multi-product solution for school- and ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Users will be able to connect with their apartment building's intercom system to talk to guests and buzz them in right from their phone. Aimed squarely at apartment-dwellers, the wireless Ring ...

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent. Fin ...

Since Amazon first enabled voice calling and messaging between its Echo-branded smart speakers, it’s also added various ways Alexa users can communicate with one another using their Echo speakers, be ...

Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI's competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...

Since the introduction of the first analog intercom systems 40 years ago, it would be easy to think that the use of broadcast and live performance intercoms has reached an evolutionary apex. The ...

The Intercom feature in HomePod and HomePod mini turns those smart speakers into a handy way to reach people anywhere in your house. Anywhere, that is, that you have a HomePod device — and when you ...

Modern communication has evolved rapidly, and people now expect instant, crystal-clear conversations no matter where they are. Whether riding motorcycles, coordinating outdoor activities, working in ...