ATLANTA -- For as long as I can remember, I always thought of myself as a good listener. As a child, if anyone gave me instructions, I could recite them back. That did not mean that I was going to ...

For most people, the workday is a rush of activities in pursuit of professional objectives. We type away on our computers, reply to countless emails, collaborate with our coworkers and attend meetings ...

In a recent Author Spotlight, ERM Program Director Sim Segal shared actionable strategies from his book, Communication Skills ...

Failing to listen has become one of the most concerning problems society faces. Proper communication is the core of interactions at work, in schools, and personal relationships, yet listening is ...

Have you ever been in a conversation during which, instead of truly listening, you were just waiting for your turn to speak? Maybe you were preparing a response, mentally rehearsing a counterpoint, or ...

In my experience, effective communication is the cornerstone of a successful workplace. It can help you build trust, foster collaboration and ensure that everyone is aligned toward common goals. Over ...

In the realm of relationships, active communication stands tall as an essential ingredient for the success and longevity of ...

Social listening is the process of monitoring and analyzing social media conversations to understand customer needs and preferences. It is a valuable tool for businesses of all sizes, as it can help ...