The COVID-19 pandemic thrust the needs of nonprofits into view, forcing funders and grantees alike to rethink how they work together, both to tackle unexpected challenges and lay the groundwork for ...

Despite the rapid growth in the User Experience (UX) industry, many museums and cultural heritage institutions struggle to apply UX methods due to a misunderstanding of key UX principles, an inability ...

A national survey demonstrated differences in organizational capacity between hospitals participating in Medicare bundled payment programs and those coparticipating in both Medicare and commercial ...

Collaborative capacity serves for organizations as the capacity to collaborate with other network players. Organizational capacity matters as collaboration outcomes usually go beyond single-shot ...

Every July, hospitals across the United States experience a predictable (and thankfully rare) form of chaos: the coordinated arrival of waves of newly minted doctors beginning their first real-world ...

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles ...