A strong reputation is an invaluable asset in today's competitive healthcare landscape. It attracts new patients, fosters trust within the community and, ultimately, translates to better patient ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

VR, AR, and AI technologies are not only enhancing the way patients and providers interact but are also paving the way for a more efficient and connected health care system. The Fast Company Executive ...

A provider’s quality of communication with limited English proficiency (LEP) patients, even in the absence of full language concordance, can significantly improve the impact and perception of care.

Nearly half of patients have missed or forgotten to pay a bill because of difficulties communicating with their providers’ offices, a recent survey found. The survey was conducted in December by ...

The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

AI can help transform patient feedback into actionable insight, helping healthcare leaders detect trends, improve experience ...

Clayton Irvine, PharmD, MBA, MS, senior manager of oncology care at Mayo Clinic, emphasizes the need for health care providers to balance quality patient care with rising costs by openly discussing ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

Issues in provider communication methods may be leading to patients missing medical bills, a new survey showed. About 45% of patients have missed or forgotten to pay medical bills because of ...

Online reviews are driving health care decisions: One in three patients won’t book with a provider rated below three stars, making digital feedback a key factor in where Americans seek care. Trust ...

Please provide your email address to receive an email when new articles are posted on . The PatientInsights 28-question survey from Phreesia was offered to patients with COPD in January 2025. Patients ...