The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently whether it's ready or not, too. The system has been struggling to handle ...

In early 2022, a senior employee at the Russian state news agency RT pitched his superiors on an idea: could RT create an in-house social media bot farm to reach people outside of its traditional news ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...