In moments like these, the art of diffusing tension becomes invaluable. With the right words, you can turn potentially ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

The holidays bring joy, food, family, and sometimes tough conversations. It can feel impossible to talk across divides right now, but social science offers tools that actually help. I use a simple ...