Business transformations—whether driven by digital innovation, mergers and acquisitions, cultural shifts or market disruption—are inherently complex and challenging. I've led marketing, communications ...

Communication models are frameworks that explain the process of communication according to various simplified models that make the multifaceted nature of communication tangible and understandable. One ...

Diplomacy has always been an extension of communication. It is the institutionalized practice of representing intent, signaling commitment and interpreting behavior in environments of uncertainty.

To provide a user experience over the lifetime of the customer, this interactive communication needs to be centrally coordinated by the CCO. The criticality of business communication to an ...