Target customers will soon see more smiles and maybe even exchange more pleasantries with employees, thanks to a new staff policy the retailer has implemented, the company said. The new policy ...
Target is introducing a new policy requiring employees to smile and engage with customers. The "10-4 program" requires staff to greet customers within four feet of them and smile at those within ten ...
Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today.
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