Slack and Microsoft Teams have evolved far beyond their original purpose as team chat tools. Today, they function as operational hubs — powering workflows, approvals, project coordination, and ...

Salesforce plans to add the company to Slack once the acquisition closes. Salesforce plans to acquire a company that provides an integration tool for Salesforce subsidiary Slack and rival ...

Both Slack and Teams offer several tiers of service and are generally a good value given their capabilities. Slack's free tier is a major differentiator, however. It provides all of the app's core ...

Slack is a cloud-based software application that facilitates real-time messaging, file sharing, and group collaboration tools. Did you know that Slack has over 2000 integrations built right in? That ...

Slack empowers companies to provide exceptional customer service by strategically deploying tools, expertise, and information. However, optimizing this process has traditionally required manual effort ...

Salesforce wants to make it easier for sales, marketing, and service teams to chat and share information when using its Customer 360 platform. But integration of the two platforms remains at an early ...

Salesforce unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite on Tuesday, as it seeks to create a “digital HQ” for customers.