It's official. Power is shifting from the enterprise to the end-user in the restless world of e-commerce, and there's no stopping this. At least this is what Brokat Technologies (formerly Brokat AG) ...

Founder and CEO at Theory+Practice — deploying AI tools in Retail and Finance to create intelligent customer engagements which drive value. Every AI journey is unique, and success depends on many ...

Product-led growth (PLG)—a strategy that prioritizes delivering on user needs and letting products lead sales conversations—has emerged as a key approach for businesses looking to create resilience ...

In the world of SaaS technology, the pursuit of exceptional UI/UX design goes beyond technical skills and creative flair. What distinguishes a thriving UI/UX initiative in today's fiercely competitive ...

User-centric design and the incorporation of iterative is an essential approach that elevates humanized experiences. The merging of these two practices can enhance the development of experience for UI ...

The term “user-centric” identity is getting bandied about a lot these days. It’s generally understood to be a different way of expressing the entire identity transaction as opposed to what might be ...

I’m sometimes asked why there’s a division between so-called “user-centric” identity and “enterprise-centric” identity. And as it’s true that both approaches have a lot in common, I’ve struggled a bit ...

UX is one of the most important factors in determining consumer response to digital products new and old. If the experience of using your product is frustrating, difficult or just plain ugly, odds are ...

At the American Library Association’s 2019 Annual Conference in Washington, D.C., June 23, three OCLC staffers gave a preview of the directions in which the nonprofit library cooperative’s discovery ...

The traditional approach to SEO KPIs often falls short of capturing the dynamic nature of user interactions and search patterns. This article proposes a paradigm shift: integrating dynamic, ...