I saw up close at MySpace what everyone is now learning from YouTube: users vote with their behavior, not with their loyalty.

Delivering an exceptional user experience is table stakes for running any app or digital service today. While major outages and service disruptions can frustrate users, the real battleground lies in ...

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Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

As economic pressures intensify and budget cuts become a harsh reality, many organizations face difficult decisions about where to allocate resources. In these challenging times, the ROI of user ...

Growing a business in any industry today is all about the user experience (UX). You have one chance to make a good first impression on your users, and when something isn't right, word travels fast. At ...

In collaboration with the Department of Information Science, the ATLAS Institute’s certificate in user experience gives students the skills and vision to reimagine how humans interact with technology.

The MA User Experience Design and Innovation programme is for those interested in creating impactful digital experiences that are both intuitive and engaging. This programme attracts applicants from ...