In the social sector, many are hailing “user-centered design” as a revolutionary advance. It is the first of the Principles for Digital Development (defined in consultation with nearly every major ...

User-Centered Design — or, as it is more commonly known, User Experience Design (UX) — has risen into prominence within the past decade, becoming one of Brandeis GPS’s most popular graduate degrees.

Forbes contributors publish independent expert analyses and insights. Career in marketing consulting, supercharging big brands and startups. The shift to digital has led companies to rely more on ...

Norman writes that “we have unwittingly accepted the paradigm that technology comes first”–in other words, we too often design without respect for the user and with too much reverence for technology.

In one of my previous Search Engine Land columns, SEO Smackdown: Information Architecture vs. Technical Architecture, I reviewed some of the differences between IA and technical architecture. When our ...