If you want to create a culture of customer service excellence, here’s the decision you have to make: Are you going to put the customer at the center of everything you do: At the center of your ...
There’s a virtuous circle pattern being drawn in society by CRM and it’s been ongoing for many years already. First, cloud-based CRM democratized business information, then it erased the distance ...
Imagine you go out for a fancy meal. The mood is warm, the setting opulent. You order the chef's special—a dish everyone says is a gastronomic delight not to be missed. When it appears on the table, ...
This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. In the ‘old world’, consumers had little choice and therefore ...
Rising numbers of cyber, hacking, and other security risks along with new regulation and legislation from GDPR, ISO27001 or PCI DSS all mean CISOs and their infosec teams have their work cut out.
https://doi.org/10.2307/jj.24215722.42 • https://www.jstor.org/stable/jj.24215722.42 Copy URL ...
Microsoft has reported first-quarter 2015 revenues of $21.7bn, down 7% from 2014, but the company is adamant its cloud business will grow significantly over the next two years. Earnings for the three ...
Crane Company is rated a Strong Buy with a one-year price target of $185.41, indicating a 13.81% increase from January 23, 2025. The company’s strategic focus on Aerospace & Electronics and Process ...
There’s a virtuous circle pattern being drawn in society by CRM and it’s been ongoing for many years already. First, cloud-based CRM democratized business information, then it erased the distance ...
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