CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...
Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is ...
The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced its The State of Customer Experience 2025 report, revealing a seismic shift in consumer ...
Propel, creator of the first product value management (PVM) platform to transform how businesses create, market, sell, and service products, today announced availability of its Summer 2025 release.
AI is everywhere—and that’s precisely the problem. Once a bold claim, “now with AI” or “at the speed of AI” has become the new “cloud-based.” Tech companies shout it from their hero banners. Service ...
Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact. Across boardrooms and executive status meetings, there’s a familiar drumbeat: “Are we ...
Restaurant loyalty programs are under more pressure than ever to deliver. This means restaurants must focus on smarter ways to keep guests coming back—and spending more when they do. The good news?
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