Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you ...

In a new Lending Tree survey, 27% of respondents said they had purposely taken an item without scanning at the self-checkout.

This willingness to wait longer for self-checkout hints at how people make plenty of imperfect decisions every day—often ...

Walmart's new checkout rules, while potentially introducing fresh limits for shoppers, are part of the retailer's ongoing ...

Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri. The return to registers staffed by ...

If you want to use the self-checkout lane at some Walmart stores, you might need to fork out $12.95 per month, or $98 per year, for a Walmart+ subscription. That’s because some Walmart stores are ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

“I can’t wait to use that self-checkout machine,” said no one, ever. When they were first rolled out in 1986 at Atlanta-area Kroger grocery stores, self-checkout machines were hailed as a “revolution ...

This creates both time pressure (feeling rushed) and social pressure (feeling judged), two factors that can make customers ...

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Researchers analyzed the checkout lanes in 102 food stores in Davis, Sacramento, Oakland and Berkeley, California. The study was published in Current Developments in Nutrition. We’ve all been there: ...

The path to purchase has become increasingly digital-first in recent years. As more commerce takes place online, businesses have had to invest more into their e-commerce capabilities. At the same time ...