Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals ...

Instead of responding only when something breaks, AI allows the industry to anticipate homeowner needs. This can reduce costs ...

Emerging AI-powered data discovery and semantic search tools promise to cut through the fragmentation, helping CX teams turn ...

In the world of commercial foodservice, where schools, healthcare systems, and other institutions feed millions of people each day, the sales landscape is shifting. Traditionally, manufacturers have ...

AI transformation, workforce strategy, and new job roles are reshaping how companies like ServiceNow and Weber Shandwick operate today.

India emerges as the regional leader, supported by national AI strategies, a strong startup ecosystem, and widespread access ...

The future of customer success will belong not to those who automate the most but those who learn to collaborate best.

Chime CRM is designed specifically for the real estate industry, providing a robust set of tools for managing leads, ...

HCL Unica+ is transforming customer engagement for large Indian enterprises. In this interview, Iyer explained how one ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

In the race to deliver faster, smarter, and more resilient networks, CSP and telco leaders are finding a powerful ally in ...

A new research report out today from cyber risk management company Bitsight Technologies Inc. warns about the security posture of the rapidly growing Model Context Protocol ecosystem by revealing that ...