Procedureflow, the intelligent knowledge management platform, today announced its integration with NiCE CXone that embeds real-time, step-by-step visual guidance directly into the agent desktop. By ...

AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.

Carmel-based moving company announces statewide expansion, bringing trusted, professional moving services. This expansion represents our commitment to making professional, reliable moving services ...

SoundHound AI is well-positioned in voice AI but trades at a premium valuation amid volatile AI sector sentiment. See why I ...

"Corpo" represents a new benchmark in employee care within the insurance sector, developed by GPI Holding based on 24 years ...

Rising vehicle costs and longer ownership create huge fixed-ops opportunities. Kingrey outlines strategies for customer-pay ...

Clear, reliable audio is no longer optional, say Genevieve Juillard, CEO of IDC, and Chris Schyvinck, president and CEO at ...

Polish flag-carrier LOT put its first Boeing 737 Max 8 with a revamped interior into service on 2 January. The cabin was ...

Funeral services are being held Monday for Delaware State Police Corporal Matthew “Ty" Snook, the trooper killed in the line ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.