Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals ...

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Uncover essential ERP tools, like databases and analytics, to streamline business operations and improve efficiency in your enterprise planning.

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

Bairong Inc. (the "Company", "we" , "us" or "our" ; HKEX: 6608), a leading cloud-based AI turnkey service provider, today unveiled its enterprise AI Agent strategy where it introduced its Results as a ...

Explore Excel’s latest new features such as Translate and the Formula-by-Examples tool, so multilingual reports update automatically and save ...

Discover the top mobile app development tools for 2025, designed to accelerate app creation and improve user experience. From low-code solutions to comprehensive IDEs, find the right tools for your ...

Discover the best no-code platforms for CIOs in 2025, designed to tackle development backlogs, enhance workflow automation, and streamline application creation without coding knowledge.

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...

Among the things I have not missed since entering middle age is the sensation of being an absolute beginner. It has been decades since I’ve sat in a classroom in a gathering cloud of incomprehension ...

As I superannuated in December 2017, a former Secretary of the Steel Ministry advised me to retire. This word was transformative, and I reoriented myself to wonderful, gainful employment as a senior ...