Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

MIAMI, FL, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI-driven initiatives focused on productivity, customer experience, and the transformation of corporate service operations. C&M, a ...

The invisible currency of hospitality, trust This article is based on 14 days’ observation of the housekeeping, chefs and ...

For the first installment of the Term Sheet 2026 Crystal Ball, we look at what readers say about one of the most pressing ...

FT. LAUDERDALE, Fla., Jan. 05, 2026 (GLOBE NEWSWIRE) -- iQor CXBPO™ (“iQor”), a global leader in customer experience business process ...

Delta Air Lines Named Official Airline Partner of Sphere and Will Entitle Sphere’s First Branded Hospitality Space – The ...

This Personnel Today webinar looks at why planning for peaks now will help your business be more resilient in 2026.

Cox's network powers CES 2026 with high-speed, seamless connectivity across Las Vegas ...

A Case Study on How Brand Equity and Service Quality Shape Revisit Intention in Luxury Hospitality The hospitality industry is rapidly evolving through digital transformation, giving rise to hybrid ...

"When we look at the competitive landscape, we aren’t trying to keep pace with quick commerce. We are carving out a distinct ...

That level of commitment has built Insomnia Cookies from a college dorm room operation into a national chain with 350 stores, ...