It’s tempting to order inventory in advance just in case you sell out. But businesses are sitting on $1.40 worth of inventory ...

When you rank leads using lead scoring, you can better determine conversion point thresholds and increase sales efficiency.

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of businesses. It excels in providing a unified yet secure solution that seamlessly ...

The disruption caused by Storm Bram highlights the need for firms to assess risks “holistically” as businesses are beginning to view weather and natural disasters as a bigger threat to business, ...

Intuit (INTU) will invest $100M in OpenAI models to enhance applications like TurboTax. Rothschild downgraded Microsoft and Amazon to neutral on concerns about Gen-AI hype versus cloud adoption.

Can you imagine running an online store without being able to contact your customers or process their payments? Most of the time, collecting this crucial data is relatively seamless through a simple ...

Across the country, budget shortfalls, infrastructure backlogs and political polarization are testing the limits of what cities can do — and how effectively they can do it. At the same time, broader ...

Commenting on Salesforce, Inc. (NYSE:CRM) recent $8 billion acquisition of Informatica (NYSE: INFA), Sarah Kunst, Managing Director at Cleo Capital praised the company’s CEO Marc Benioff and said the ...

CRM systems have come a long way since their inception in the 1990s. What began as digital rolodexes evolved over the decades to accommodate cloud hosting, mobile access, and integrations across an ...