As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

If you haven’t walked into Niagara Falls city hall recently, you’re in for quite a visual change when you do. Visitors used to be greeted with an open area, where signs would direct people to various ...

What if a security system could do more than just protect? What if it could predict, optimize, and even grow your business? Security systems are increasingly integrating cloud-based solutions for more ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

In these uncertain times — amid mounting cybersecurity threats, for instance, or worries about federal budget cuts — it helps to get back to the basics. That was one of the themes offered at the ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3. Here's what's new and why you should be paying attention. Today, Adams says, ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

In a significant strategic pivot, Google is preparing to move its custom-built Tensor Processing Units (TPUs) beyond its own cloud infrastructure—marking a bold step toward monetizing its advanced ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now I was in more meetings than usual today so ...

Amidst today's dynamic landscape, advisors need more than just support; they need a strategic partner dedicated to their growth and success. Discover how Cetera is reshaping advisor service with its ...

Just a few days after launching a limited robotaxi service in Austin, Texas, Tesla pulled off an additional stunt meant to show off the progress of its self-driving car software. The company let a ...