President Donald Trump said the move is "great news for the country." Georgia Republican Rep. Marjorie Taylor Greene announced Friday she is resigning from Congress next year, effective Jan. 5, 2026.

Wells Fargo has asked Trustly, a Stockholm-based data aggregator, to stop screen scraping the bank's customer data and to not use the bank's logo to do so. Wells Fargo and PNC have asked Trustly to ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

As an insurance broker in today’s crowded and competitive industry, it pays to gain additional credentials. These can equip you with valuable knowledge and skills that can make you stand out. This ...

PITTSBURGH — State Representative Abigail Salisbury is calling out Duquesne Light, saying the company is avoiding its own customers. Duquesne Light was scheduled to attend a special committee meeting ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

MINNEAPOLIS — As Minnesotans prepare to pay their final respects to Rep. Melissa Hortman and rally around Sen. John Hoffman's recovery, stories about their dedication to public service keep emerging.

AUGUSTA – Last week, a measure sponsored by Rep. Morgan Rielly, D-Westbrook, that would fund the Maine Service Fellows program was advanced unanimously, of those present, by the Housing and Economic ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly. Customer service is not only about solving ...